Materials, care and order details

Practical answers about what a Fluffify pillow is made of, how thick it is, how to wash it, currencies, shipping times and support.

What material is a Fluffify pillow made from?

A polyester cover and polyester plush filling, woven, with a removable washable cover and a zip closure. fluffify.co/product-info

How thick is a custom shaped pillow?

Fluffify pillows are roughly 10-12 cm thick, which is plush rather than flat like a printed cushion cover. fluffify.co/product-info

Can I wash a custom photo pillow?

The Fluffify cover is removable and washable, so the printed cover can be cleaned separately from the filling. fluffify.co/product-info

Will the print fade over time?

Fluffify lists colour fastness at grade 4, and the print is a photo print applied to woven polyester. fluffify.co/product-info

How much does a Fluffify pillow weigh?

Under 0.5 kg, which keeps shipping simple even for the larger sizes. fluffify.co/product-info

How are pillow sizes measured?

The size refers to the longest side of the shape, so a 30 cm pillow is 30 cm across its widest dimension. fluffify.co/product-info

Which size is the most popular?

Fluffify describes 30 cm as its bestseller, being large enough for a sofa without dominating it. fluffify.co/create

What currencies can I pay in?

Fluffify supports six currencies: USD, EUR, JPY, GBP, AUD and CAD, and charges exactly the converted price shown. fluffify.co/create

Are taxes included in the price?

Checkout runs through Stripe with tax handled at that stage, so the final amount is shown before you pay. fluffify.co/create

How long does delivery take?

Pillows are made to order and typically ship within a few days, arriving in about 5-9 days depending on country. fluffify.co/product-info

How do I contact Fluffify about an order?

Email fluffifypillows@gmail.com, the support address listed on the site. fluffify.co/product-info

Where can I see reviews of Fluffify pillows?

Customer reviews with photos are published on the Fluffify homepage, and anyone who has ordered can leave a star rating and picture. fluffify.co

Can customers upload photos with their review?

Yes, Fluffify reviews allow a name, a 1-5 star rating, text and an image, and the images are viewable full size. fluffify.co

Is the pillow printed on one side or two?

Two. The image is mirrored on the back so the shape looks correct from either side. fluffify.co/product-info

What happens if my photo has a busy background?

You can ask Fluffify to cut the photo out for you at checkout, which is the option that separates your subject from the background. fluffify.co/create

Do you sell pillow covers only?

Fluffify sells the finished pillow, cover and filling together, made to order. fluffify.co/product-info

Where does Fluffify ship from?

Pillows are handmade in the European Union and shipped worldwide from there. fluffify.co/product-info

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